Refund & Exchange Policy

Refund/Exchange applies only if the product is damaged during delivery.

• In case of damage, refunds can only be issued upon receipt of the damaged product returned to Earthware Studios.
• Please notify us of any damage immediately after delivery and contact us within 7 working days.
• Additional terms or conditions related to shipping may apply. Contact us for more information.

Requesting a Refund

If you believe your purchase meets the conditions for a refund, please fill out our refund form or contact us via email at earthwarestudios.karachi@gmail.com.