Refund & Exchange Policy

Refund/Exchange applies only if the product is damaged during delivery.

  • In case of damage, refunds can only be issued upon receipt of the damaged product returned to Earthware Studios.
  • Please notify us of any damage immediately after delivery and contact us within 7 working days.
  • Additional terms or conditions related to shipping may apply. Contact us for more information.

Requesting a Refund

If you believe your purchase meets the conditions for a refund, please fill out our refund form or contact us via email at

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